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Dear [[-FullName-]],
Welcome to the second issue of Linc-in-Sync, our quarterly round-up of interesting information on computing applications relevant to an enterprise environment.
We have chosen the theme of Enterprise Resource Planning for this issue. More specifically, it's about how legacy solutions can still be as effective without expensive retrofitting. We'll quickly take your through some interesting articles on this topic, with a couple of case studies on how Linc Software has added value through its unique approach.
It indeed is a great joy to announce that Linc Software is now compliant with the highly stringent ISO 9001:2000 quality system.
Hope you find the newsletter interesting. We look forward to hearing from you. You can write to us at team@lincsoftware.soft.net.
Regards, Linc-in-Sync team
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From MD's Desk
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Linc is a ISO 9001:2000 company
"I am delighted to share with you our recent accomplishment of being certified an ISO 9001:2000 company. At the recently concluded audit conducted by Q-Cert (accredited to RvA, Netherlands), we passed the muster of our practices complying to the more stringent requirements of ISO 9001:2000 Quality system than its earlier 1994 version.
Indeed, this is a major milestone for us in our endeavour to make a tangible and a quantifiable difference in our service to customers such as you.
In keeping with the new standards, we will be continually measuring, monitoring and enhancing customer satisfaction, both formally (through letters, meetings, customer satisfaction surveys and project performance feedback) and more importantly, through informal interactions. We will certainly need your kind cooperation in this regard.
And, as always, we thank you for your continued support and custom."
Chandra Kumar
Chairman & Managing Director
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Decision Making Tools
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ERP or Best of Breed?
The decision to base your enterprise IT backbone on an ERP system or piece together a best-of-breed strategy has never been an easy decision in any industry. There are a number of possible package permutations in most industries. Whether ERP or best-of-breed is a better option is still hotly debated among retailers.
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ERP provides:
Integrated and consistent processes throughout the value chain
Many of the processes are the culmination of industry best practice
Consistent data-model for the entire enterprise
Easier estimation of overall project cost through primary relationship
Best-of-breed provides:
Selection of functionally richest system for each business area
Resilience against single vendor failure or demise
Greater flexibility in terms of substitution of individual elements
Faster response from vendor to adaptation needs
More specialised vendors
|By Nigel Montgomery from ZDNet.
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Return On Investment
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ERP: Payoffs and pitfalls
What is the ROI on an ERP implementation? Has it fulfilled its promises to users?
These are questions that befuddle many CIOs. Mark J. Cotteleer, a postdoctoral fellow at HBS, who explored the influence of ERP on a company's operational performance, says it pays if installed correctly. Now thats an open ended argument. This insightful article discusses the success and failures of ERP programs and how to avoid implementation pitfalls.
|From HBS Working Knowledge/Cnet.
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Case Study
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| The Client: |
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BPCS application support and integration
As a Fortune 500 transnational, Unilever sells Foods and Home and Personal Care brands through its 300 subsidiary companies in about 100 countries worldwide with products on sale in a further 50.
The team from Linc Software serves as an extension of UBAC (Unilever Business Application Center) catering to the needs of countries in the Asia Pacific region that include Thailand, Indonesia, Philippines, Singapore, Hong Kong, China, Korea, Malaysia, Vietnam, Australia and New Zealand.
Effort largely involves BPCS customisation and integration to third party products such as SAP APO, Mercia, Manugistics, Interspec, Eureka, Cognos and Abacus. This includes understanding of the business model, conceptual design, testing, implementation and support.
Linc Software's onsite resources are engaged in the configuration of Thenon environment, distribution and installation of software, configuration, implementation and support of middleware scripts. The offshore team is responsible for all the development work.
Second-level support/Helpdesk for BPCS and related integrated environment
Unilever, Singapore, have moved their Asia Pacific support to Bangalore, India. Linc Software provides support on BPCS (v. 2 to 6.0.4 and BPCS C/S) and integration to other products used by Unilever across 14 countries in the Asia Pacific region. The 24-hour support stretches from 5.30am to 5.30pm over two shifts, to cater to Australia and New Zealand time zones. The remaining 12 hours and weekends are 'on call'.
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Linc-in-Sync is brought to you by Linc Software Services Pvt. Ltd. © 2003.
Disclaimer: Readers may note that contents are filtered from third party sources. All Brand Names & Trademarks are acknowledged. Newsletter consultants:
www.knowledgeworkz.com.
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BPCS Practice at Linc Software
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Linc Software operates at the leading edge of software development. We offer Programming services, Maintaining of legacy applications, Restructuring, Conversions & Migrations and Building of web applications.
Our ERP practice covers packages such as BPCS, MFG/PRO, MOVEX, JDE and SAP in addition to SCM and CRM services. Our eBusiness capabilities span Internet solutions on the iSeries 400, Intranets, Extranets, Workflow integration, Web-enabling and Application interfaces.
Linc Software has been lending services on BPCS to medium and large enterprises that include international corporations (often standardised on a common computing environment) needing global support.
BPCS-based offshore application support services account for a large percentage of Linc Software's revenues.
Service portfolio includes:
- Implementation
- Maintenance
- Customisation
- Version migration
- Developing add-on modules
- Application support
- Web-enablement / Workflow integration
- Integrated Web application development
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A brief history of ERP
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The focus of manufacturing systems in the 1960s was on Inventory control. Most of the software packages then (usually customized) were designed to handle inventory based on traditional inventory concepts.
In the 1970s the focus shifted to MRP (Material Requirement Planning) systems that translated the Master Schedule built for the end items into time-phased net requirements for the sub-assemblies, components and raw materials planning and procurement.
In the 1980s the concept of MRP-II (Manufacturing Resources Planning) evolved which was an extension of MRP to shop floor and Distribution management activities.
The Manufacturing Resources Planning suffered from a few drawbacks. Some were, its assumption that lead times are fixed and the capacity to be infinite, among others.
The shortcomings of MRPII and the need to integrate these new techniques, led to the development of a total integrated solution called Enterprise-wide Resource Planning (ERP).
ERP attempts to integrate the suppliers and customers with the manufacturing environment of the organisation.
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